Head – Retail at Innovate General Insurance
Innovate General Insurance
Lusaka, Zambia
6d ago
source : Jobs in Zambia

EMPLOYMENT OPPORTUNITIES

Innovate General Insurance, a subsidiary of Innovate Holdings is a wholly owned Zambian Company with branches in Lusaka, Ndola, Kitwe, and Solwezi.

The Company invites applications from suitably qualified individuals to fill the following positions : -

PURPOSE OF THE JOB

Control of all retail business and ensuring that all Sales Representatives have valid contracts and performs accordingly.

MAIN JOB RESPONSIBILITIES

  • Recruiting. Training and supervising sales staff
  • Planning and ensuring that sales staff (representatives) in the company is adequately staffed.
  • Conducting performance evaluations for all sales staff to develop and control sales
  • Preparation of budgets and motivating staff to meet set targets
  • Representing the Company at meetings to promote products
  • Resolve customer complaints regarding sales and service delivery.
  • Attending to customer queries and complaints from customers
  • Ensuring that policy documents are issued to customers
  • Circulation of weekly and monthly performance reports for sales Agents.
  • SKILLS

  • Analytical ability
  • Numeracy skills
  • Verbal and written communication skills
  • Very good interpersonal skills
  • Negotiation skills
  • Discretion
  • Attention to detail
  • Ability to prioritise, manage time and work under pressure
  • QUALIFICATIONS

  • Full grade twelve certificate
  • Degree in Business related Studies
  • Diploma / degree in insurance
  • At least five years working experience in insurance
  • How to Apply

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