Qualification, Skills and Experience Required
Diploma or better in any business related course,
Computer literate (Microsoft Word and Excel)
Relevant selling skills
2 3 years’ experience with a strong microfinance background
Takes charge in selling Lawrence Price & Co. products & services, screening, evaluation of loan documentation and processing of loan applications as per laid down Policies and Procedures, general customer service.
The Loan Officer is also responsible for the recovery of all loans under his / her portfolio.
The Loan Officer will have combined roles of Clerk, Sales Agent, Teller and will be called upon to take up the role of Branch Manager in his / her absence.
Advise customers on all Lawrence Price & Co. products and services
Process loan products to private and government offices
Evaluate and assess the credit risk of individual clients, appraise client’s repayment capability before disbursing loans
Creation of customer accounts in the system
Uploading of loan documentation on the system
Custody of consumer loan customer files.
Processing of customer refunds
Handling of customer complaints and escalating to Branch Manager
Manage good relationship with agents, who bring in new clients
Responsible for loan files upkeep
Basic knowledge in financial analysis
Honesty and Integrity
Good organizational and multi-tasking skills.
Knowledgeable in Lawrence Price & Co. Credit Procedures and Products
Ability to maintain confidentiality and exercise extreme discretion
High level of attention to detail and accuracy
Established marketing skills necessary for business origination and portfolio monitoring
Excellent interpersonal and communications skill.
Excellent customer service skills
Other Working Conditions
Flexible working hours
Temporary assignment to another branch to cover for other staff availing of leave time & other absences
Sustained growth and quality of loan portfolio,
Compliance to policies procedures,
How to Apply
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