Loan Officer at Lawrence Price Company Limited
MTN Zambia
Lusaka, Zambia
5d ago
source : Jobs in Zambia

Qualification, Skills and Experience Required

  • Diploma or better in any business related course,
  • Computer literate (Microsoft Word and Excel)
  • Relevant selling skills
  • 2 3 years’ experience with a strong microfinance background
  • Job Overview

    Takes charge in selling Lawrence Price & Co. products & services, screening, evaluation of loan documentation and processing of loan applications as per laid down Policies and Procedures, general customer service.

    The Loan Officer is also responsible for the recovery of all loans under his / her portfolio.

    The Loan Officer will have combined roles of Clerk, Sales Agent, Teller and will be called upon to take up the role of Branch Manager in his / her absence.

    Functions

  • Advise customers on all Lawrence Price & Co. products and services
  • Process loan products to private and government offices
  • Evaluate and assess the credit risk of individual clients, appraise client’s repayment capability before disbursing loans
  • Creation of customer accounts in the system
  • Uploading of loan documentation on the system
  • Custody of consumer loan customer files.
  • Processing of customer refunds
  • Handling of customer complaints and escalating to Branch Manager
  • Manage good relationship with agents, who bring in new clients
  • Responsible for loan files upkeep
  • Competencies

  • Basic knowledge in financial analysis
  • Honesty and Integrity
  • Good organizational and multi-tasking skills.
  • Knowledgeable in Lawrence Price & Co. Credit Procedures and Products
  • Ability to maintain confidentiality and exercise extreme discretion
  • High level of attention to detail and accuracy
  • Established marketing skills necessary for business origination and portfolio monitoring
  • Excellent interpersonal and communications skill.
  • Excellent customer service skills
  • Other Working Conditions

  • Flexible working hours
  • Temporary assignment to another branch to cover for other staff availing of leave time & other absences
  • Expected Outcomes

  • Sustained growth and quality of loan portfolio,
  • Compliance to policies procedures,
  • Customers Satisfaction.
  • How to Apply

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