Responsibilities and Duties Include but are not subject to :
Drive customer service excellence through the professional execution of customer deliveries, delivering the correct quality (cold chain management) products, to the right customer at the right time and at optimal cost.
Monitoring and management of product distribution, delivery times and secondary transportation costs on a national level.
Oversee the fleet management function including safe driving, loading and offloading processes are compliant with relevant legislation.
Ensure that the company is professionally represented by its ambassadors (distribution staff relevance).
Attain the lowest cost efficiency (cost / kg) by managing vehicle load utilisation and effective route planning optimisation.
Build and maintain sustainable relationships with all customers to ensure secondary transportation efficiency measures and cost achievement results are at optimal levels.
Managing reverse product flow by identifying opportunities to reduce unwanted returns and stock losses.
Ensure optimal utilization of the Warehouse by taking into account product availability and lead times, proper stock management in terms of expired and short dated stock and ensure that procedures and workflows have been adhered to.
Ensure accurate stock and inventory control is in place by implementing and monitoring regular stock control practices.
Reconciliation of cash sales in line with company policy to avoid any stock losses and ensuring that proper internal control measures are implemented and adhered to.
Nurture a mature and motivated staff complement through continuous training and engagement forums, interacting with staff at all organisational levels.
Analyze operational execution results; understand the reason for deviations and implement corrective action measures in a collaborative manner to develop and drive strategies to achieve all required performance indicators.
Ensure adherence to budget requirements and report monthly results timeously.
Ensure effective planning practises are in place to meet the production plans including all required packaging materials, ingredients and sundries.
Ensure compliance with stock days of packaging materials, ingredients and sundries and that they are stored within the specified plant parameters.
Develop and implement operational and tactical supply processes and tactics, including driving continuous improvement activities, to synchronise supply with demand, within an exceptional cross-functional service agenda, while balancing several constraints simultaneously such as raw milk supply, production capacities, planned-and unplanned maintenance interruptions, optimal working capital levels, while ensuring optimal customer returns, and total delivered cost over short, medium and long term planning horizons in support of Parmalat’s strategic priorities.
Form a sense of joint ownership with functions like Sales, Marketing and Industrial to work in a truly cross-functional manner, understanding the impact of key decisions on other functions.
The role will include the Daily, and other, Milk Planning and balancing activities in support of the business priorities.
The nature of the role is a balance between tactical supply management activities and hands on operational control, while having : A key get-right will involve the improvement of the demand analytics capability of the company in order to improve our forecasting performance through, amongst other, demand sensing.
Within a high performance culture, the individual must have a strong ownership approach together with the ability to drive change through influencing and persuading, supported by previous hands on experience and depth of knowledge within a FMCG environment.
5 years post qualification experience in Distribution Management position or similar.
Knowledge in Planning (Supply and Demand), Fleet, Warehousing and Distribution Management Systems.
Strong people management experience through building a positive and motivated staff compliment.
Computer literacy on Microsoft Office packages is essential.
FMCG experience is preferable.
Achievement Orientation :
Operational and cost dynamics
Commercial Acumen :
Accurate record keeping and updated documentation, policies and procedures
Planning and Analytical Thinking
Effective Planning and problem solving
Makes logical conclusions by analysing trends and the ability to link concepts
Teamwork and Communication :
Cross functional collaboration towards a common goal
Liaising externally with customers and forums to ensure superior customer service
Build a high performance team culture