Programme Quality Support Officer at Restless Development Zambia
Restless Development Zambia
Kabwe, Zambia
3d ago
source : Jobs in Zambia


Job title : Programme Quality Support Intern

Location : Kabwe

Allowance : ZMW1,000.00 per 2 weeks

Preferred start date : TBA

Length of contract : 5 Months

Visa requirements : Must have the right to work in Zambia

Reports to : Programme Coordinator

Direct reports : Programme Coordinator

Expected travel Not Applicable


  • Provide programme / intervention support
  • Perform daily administrative duties
  • Support in the development of training packages and project materials.
  • Support the preparation and dissemination of project communications.
  • Data collection, generation of reports and documenting of Case Studies / Good practices from programme interventions
  • Network with stakeholders
  • Provide logistical support
  • Perform duties as assigned.

    We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.

    Values Behaviours What we expect of the Programme Quality Support Intern

    HEART We are who we serve. We are brave. Values-led Champions values-led decision making amongst those they work with.

    Innovation Adapts style to cope with change. Offers creative approaches to improving work and encourages others to do so too

    HEAD We are 100% professional. We prove that young people can Delivers Quality Manages their time effectively to deliver quality against individual goals, supporting others to do the same.

    Ensure value for money when utilising resources and efficiently and processing finances

    Decision Making With guidance contributes to decision making around programme elements and / or internal process by proposing solutions to challenges.

    Consults with others when faced with difficult decisions

    VOICE We generate leaders. We are proud to carry the banner for youth-led development.

    Leadership Capably manages their own workload. Is seen as leader amongst their peers and delegate work when appropriate.

    Will typically manage officers, with oversight of intern and / or teams of volunteers.

    People Development Understands how individual goals contribute to team priorities and can help others to understand this link in their own roles.

    Uses feedback to identify personal growth areas and seeks support to identify opportunities for development. Willingly provides constructive feedback to others.

    HANDS- We are in it together. We listen and learn. Effective Communication Applies effective communication to understand the viewpoints of others and build shared understanding.

    Collaboration Collaboratively deliver quality against team priorities by maintaining strong relationships with colleagues, stakeholders and donors.



  • A Minimum Grade 12 or Certificate in any Social Science and any, or equivalent work experience
  • Fluent written and spoken English
  • Computer Literate.
  • Belief in the values of Restless Development and ability to uphold them personally
  • A strong personal commitment to the values. Code of conduct and methods of Restless Development
  • Interest in development work.
  • A high level of motivation and ability to work independently as well as part of a team
  • Team and Relationship builder
  • Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.


    We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations.

    In addition to salary, we offer pension contributions of 5%. But note that only Allowance above stated will be applicable.

    Values and Culture

    At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, beneficiaries, donors and others who we work with.

    Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

    Work-life Balance

    It goes without saying that we work hard, at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering :

  • 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days) for full time employees
  • Birthday Leave
  • Access to flexible working.
  • Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
  • Professional Development

    Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through :

  • Empowering opportunities to work on significant projects which stretch and inspire staff allowing them to develop on-the-job.
  • Regular performance management.
  • Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
  • Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
  • Travel and Medical Insurance

    Staff and their dependents are covered by national / private medical insurance schemes. When travelling abroad with work, all staff will be covered by Restless Development’s travel insurance.

    Relocation package

    For staff who relocate to work with Restless Development, we offer a competitive relocation package. This will be discussed with relevant candidates and could include :

  • A lump-sum relocation allowance to support you in relocating to your new place of work.
  • Out of country supplements for the duration of your time working in your new place of work.
  • Medical insurance.
  • How to Apply

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form