The Manager-Recoveries & Collections is middle management position, responsible for collecting outstanding loan repayments to help FINCA Zambia minimize Portfolio at Risk to within risk appetite.
He / she will be expected to pursue repayments for written off loans and contribute to FINCA Zambia’s profitability.
Duties and responsibilities includes :
Collect outstanding loan repayments from clients and achieve collection target to ensure quality loan portfolio. Close a specific number of collection accounts each month to meet assigned target.
Supervise Debt Recovery Officers.
Prepare Board report and act as proxy for the Head Collections and Recoveries.
Coordination and Monitoring of External Debt Recovery Agents.
Develop reports on aged delinquent accounts, monitor slow moving accounts and take necessary action to recover the arrears.
Contact delinquent clients and implement repayment schedules and terms.
Strong analytical skills and Investigative skills to ensure all loan repayments due to FINCA Zambia are received correctly and timely.
Refer delinquent accounts to the Legal Department where necessary and assist to take legal action against such delinquent clients by providing necessary information and follow up for closure.
Reduced Loan write offs
Ensure impairment is within the risk set target
Reduced ratios of portfolio at risk
Weekly and monthly reporting of all recoveries.
A Degree or Diploma in Business Studies-Accounting,Banking,or Relevant
3 years relevant work experience with either a Micro-finance institution or Commercial Bank.
How to Apply