Manager IT Design & Development at MTN Zambia
MTN Zambia
Lusaka, Zambia
4d ago
source : Jobs in Zambia

Women are strongly encouraged to apply


  • Provides delivery, technical and management oversight for all activities
  • Oversees a project portfolio that addresses business and technical needs, achieving On Time’ and On Budget’ targets and customer scope and quality targets.
  • Ensures projects are properly sequenced based on business priority, dependencies, and team capacity; assigns resources to projects and other work assignments;
  • manages demand versus capacity gaps and resource contention issues.

  • Ensures that standards and best practices are published, maintained, and enforced
  • Reviews and approves all applicable project documents and deliverables
  • Ensures that all customer expectations have been met through delivery of services or projects
  • Manages and sets stakeholder expectations
  • Manages respective disciplines throughout the life cycle; identifies areas of opportunity for improvements, simplification, and rationalization;
  • ensures applications are maintained and serviced

  • Participates in the creation and maintenance of application / product roadmaps in assigned domain.
  • Monitors solution delivery performance metrics, measures, and Key Performance Indicators (KPI) to ensure quality and operational efficiency and effectiveness.
  • Monitors performance domain Service Level Agreement’s (SLAs), and inputs into / participates in service reviews with business.
  • Conducts performance appraisals of staff and provides career guidance though regular coaching.
  • Secures appropriate resources for projects, engaging with the business, and facilitating service delivery
  • Shapes thinking on how technology solutions support the goals of the business
  • Analyzing business problems and key issues and developing strategic business analytic implementation plans ( road map’).
  • Provides a single point of contact and accountability and acts as the primary contact point for escalations within domain
  • Candidate Requirements

  • BSc Degree in IT / Software Engineering or related discipline.
  • ITIL Certification
  • Certification in Project Management (PMP, CAPM, PRINCE2) and / or Business Analysis will be an added advantage
  • 5+ years IT experience with a variety of technologies supporting the full software development life cycle, including analysis, design, development, installation, support and modification
  • 5+ years’ experience leading and managing development initiatives with a strong sense of software development methodology such as Agile, waterfall, etc.
  • Advanced analytical, problem solving, and conceptual skills along with strong related technical skills, and a track record of successfully working as part of a team that organizes, plans, and executes large-scale projects from concept to implementation.
  • A strong knowledge and background of the QA / Testing domain.
  • Effective communication skills to interact with all levels of technology and business partners
  • Excellent facilitation skills
  • Analytical and methodical approach to problem solving; Self-driven and able to work independently
  • Experience in the Mobile telecommunications sector will be an advantage.
  • How to Apply

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