Branch Manager at Lawrence Price & Company Limited
Lawrence Price & Company Limited
Lusaka, Zambia
4d ago
source : Jobs in Zambia

The Branch Manager (BM) administers and supervises the overall branch operations ensuring that all staff are performing within the prescribed policies and procedures while attaining high level of customer satisfaction.

He / she takes the lead in appraising performance of all branch staff.

The BM is primarily responsible for developing and growing both quality asset and liability portfolio of the branch, ultimately making the branch an independent profit center.

He / she prepares annual branch business and operating budget and drives effective cost management at the branch.

Additionally, the BM signs-off all day-to-day branch operating transactions. He / she also ensures rectification of all internal and external audit exceptions.

Qualification, Skills and Experience Required

  • Bachelor’s Degree / Diploma in a finance or business related course or Professional business / banking qualification required, additional qualification will be an advantage,
  • Minimum 3 years working experience in a financial institution at least 1 Year at a supervisory level,
  • Proficient in computer (e.g. Word, Excel and Power Point presentation).
  • Functions

    Responsible for the following :

  • Achievement of branch business goals and targets,
  • Achievement of Excellent Customer Service delivery
  • Approval of loans within authority and recommend loans to Head of Operations or Region for amount above BM’s authority,
  • Maintains a working knowledge of the Bank’s lending and credit policies
  • Supervision of branch Loan officers and other staff,
  • Inculcate high level of efficiency,
  • Contribute to the build-up of overall market intelligence,
  • Co-custodian of all branch assets ,
  • Branch staff performance appraisal,
  • Initiation of staff disciplinary action,
  • Manage good relationship and work hand in hand with branch Sales Leads.
  • Other Working Conditions

  • Able to train and mentor all staff,
  • Willing to work extra hours to attain daily operational objectives,
  • Willing to be assigned to any of Lawrence Price & Co. branches,
  • Flexible and with good working attitude.
  • Provides for the proper security, maintenance, and cleanliness of the office;
  • Expected Outcome

  • Achievement of business goals of Lawrence Price & Co.,
  • Outstanding rating from Internal and External auditors,
  • Excellent branch team spirit,
  • Excellent branch compliance culture,
  • Operate within budget.
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