Northern Province cooperative marketing union is a cooperative union at the provincial level representing the cooperative movement in Northern Province Zambia.
NPCMU is currently looking for a vibrant male or female between the ages of 25yrs to 35yrs to fill up the position of Guest House Supervisor in our Cooperative Union Kasama.
Reporting to : The Finance and Administration Officer.
Key Responsibilities :
Supervise work at all levels (receptionists, kitchen staff, maids, Bar workers etc.) and set clear objectives.
Plan activities and allocate responsibilities to achieve the most efficient operating model.
Manage budgets, expenses, analyze and interpret financial information and monitor sales and profits.
Develop and implement an intuitive and efficient marketing strategy to promote the Guest house services.
Communicate with customers when appropriate.
Deals with maintenance issues, shortage in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, even / conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards.
Full Grade 12 certificate.
Minimum, Certificate in Hotel and Tourism management, (Diploma in Hotel and Tourism Management will be an added advantage).
Fluency in English, Knowledge of other languages.
Good experience and understanding of all Hotel management best practices and relevant laws and guidelines in Hospitality industry.
Working Knowledge of Hotel Management software (PMS) is an advantage.
Excellent skills as well as a business mindset.
Demonstrate aptitude in decision making and problem solving.
Reliable with ability to multi task and work well under pressure.
Outstanding leadership skill and a great attention to detail.
How to Apply
Qualified candidates meeting the above requirements must send a copy of their CV, a cover letter and academic qualifications to the Business Manager. NPCMU Kasama
Or email to :
Closing Date : 29th January 2020.
Taking the Cooperative Union to the Next Level!